L3:ticketing-assistant-replatform · AI Wing · Listed
AI ticketing assistant migration
A LangGraph-to-Microsoft Agent Framework migration that preserves the public API.
- Role
- Largest contributor since February 2026
- Period
- Feb 2026 to Sep 2026
Results
14 tools
Agent tools migrated across 130 files, with the public API unchanged
Based on repository history.
Verified
Gallery
Problem
The internal ticketing assistant needed to move to managed persistence, enterprise sign-in and a supported agent framework.
What I did
- I migrated persistence from PostgreSQL to Cosmos DB.
- I migrated the agent from LangGraph to Microsoft Agent Framework with 14 tools and vector search, adding Key Vault, Entra sign-in, health-checked deployments with rollback and secret rotation.
Tech stack
Microsoft Agent FrameworkLangGraph
Cosmos DB
Azure OpenAI
Key Vault
App Service
- Entra ID
L2 · Related career entryTechnical Consultant, Software & AI · Metrodata (PT Mitra Integrasi Informatika)